Tuesday, March 25, 2014

Continuous Improvement and Sustainability

Program sustainability, as defined by Shediac-Rizkallah and Bone (1998) is the capacity of the program to effectively provide the intended services over a long period of time. Continuous improvement strategies are needed to gain program sustainability. Administrators must include pre-implementation strategies that clarify the plan of action, implementation training with support, and capacity building for post-support maintenance in order to ensure sustainability. During the pre-implementation phase of the program, specific factors are to be taken into consideration. For example, Han and Weiss (2005) pointed out that administrators’ attitudes about the program play a role in teacher motivation. The implementation phase requires continuous support in various forms. Coffey and Horner (2012) suggested that administrators provide relevant resources, prepare staff for new expectations, and provide a collaborative environment where feedback is customary. The final and ongoing phase to promote sustainability includes steps to ensure that teachers have internalized the mission and are intrinsically motivated to maintain the program procedures with the ability to adjust as needed. As Fullan (2010) expressed, “individual capacity thrives if it is integrated with strategies and experiences that foster collective capacity.” After a period of supported training, the staff involved in the implementation and maintenance of the program should have gained the capacity to become a factor in its successful sustenance. Therefore, neither continuous improvement nor sustainability can exist without the other.
In my particular setting, new intervention programs are implemented in phases beginning with the dissemination of information that includes a time frame. Mourtos (2006) advised that distribution of the workload over time and among as many staff as possible will make the program sustainable. The implementation process that I have experienced involved the assignment of program managers from the district. These individuals sent out detailed instructions and requested feedback about the process and to request suggestions. Training was provided in the form of professional development sessions with follow-up activities. Finally, implementation was expected to follow the process precisely. Progress is monitored through surveys, visits, and feedback from the school administration. This process was effective; however, another element might be included to ensure sustainability. The Kentucky Department of Education (2013) provided a set of effective practices which included using results of assessments to learn about the effectiveness of the program to guide continuous improvement.
Shediac-Rizkallah, M., & Bone, L. (1998). Planning for the sustainability of community-based health programs: Conceptual frameforks and future directions for research, practice and polity. Health Education Research, 13(1), 87-108. Retrieved from http://her.oxfordoxfordjournals.org

Han, S., & Weiss, B. (2005). Sustainability for teacher implementation of school-based mental health programs. Journal of Abnormal Child Psychology, 33(6), 665-679. doi:10.1007/s10802-005-7646-2

The Kentucky Department of Education (2013, November 14). Kentucky Department of Education : Best Practices and Sustainability. Retrieved December 15, 2013, from http://education.ky.gov/school/bpsust/Pages/default.aspx

Coffey, J., & Horner, R. (2912). The sustainability of school-wide. Council for Exceptional Children, 78(4), 407-422. Retrieved from http://www.cec.sped.org/

Mourtos, N. (2006). A sustainable, systematic process for continuous improvement.Global Journal of Engneering, 10(2). Retrieved from http: //www.engr.sjsu.edu/~nikos/pdf/GJEE-06-2.pdf

Fullan, M. (2010). All systems go: The change imperative for whole system reform. Thousand Oaks, CA: Corwin.

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