Tuesday, March 25, 2014

The Positive and Negative Outcomes of Program Evaluation

One positive outcome of a program evaluation is that it acts as a preventative measure for stakeholders. Muraskin (1993) listed common reasons for conducting a program review. The author Program implementers and overseers can learn if there are pitfalls to avoid and how to avoid them based on the results of a program evaluation. For example, if there are resource allocation considerations or program costs that could be streamlined to minimize waste, the evaluation may reveal the areas of concern and recommendations may be made for more efficient management.
A negative outcome of program evaluation may be staff anxiety that result from feeling threatened by the results. Program managers may feel that their individual performance is being scrutinized and the program may be discontinued if it is found to be inefficient. A literacy coach who is implementing a reading program may have a negative experience when program evaluators begin to probe into the program to learn about its strengths and weaknesses. He may feel that any ineffective aspects may be linked to his actions. Mertens and Wilson (2012) expressed the importance of adhering to specific guiding principles during evaluations. Among these principles were the security, dignity, and self-worth of the stakeholders. Given this consideration, program managers may feel comfortable enough to participate willingly.
Mertens, D. M., & Wilson, A. T. (2012). Program evaluation theory and practice: A comprehensive guide. New York, NY: Guilford Press.
Muraskin, L. (1993). Understanding evaluation: The way to better prevention(ED/OESE92-41). Retrieved from U.S. Department of Education website: http://www2.ed.gov/PDFDocs/handbook.pdf

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